NEFF X Rogue One: A Star Wars Story Box FAQs

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Q: What's the story behind the Neff X Rogue One: A Star Wars Story Box?

A: Neff Headwear has partnered with LucasFilms Ltd. to deliver fans a Limited Edition Collectible Gift Box for the holidays. Each box includes officially licensed apparel, exclusives, and collectibles from Rogue One: A Star Wars Story & Star Wars.

 

Q: When are boxes shipped?

A: All boxes ordered by December 14th will be shipped by December 23rd. All boxes ordered after December 14th will be delivered in early January 

 

Q: What’s in the Box?

A: The Neff X Rogue One: A Star Wars Story Box features a collection of officially licensed Neff clothing and collectibles. Each box will contain one Neff Rogue One T-Shirt, two pieces of Neff Rogue One Headwear, and a number of collectible & exclusive Star Wars items. The retail value of each box is over $150 

 

Q: Can I order a Rogue One: A Star Wars Story Box as a GIFT for someone else?

A: Yes! In the final checkout page you will find a GIFT checkbox option.

 

Q: Where do you ship?

A: Currently, we are only shipping inside the United States.

 

Q: Is there a shipping fee for each box?

A: Yes, a flat shipping fee of $9.00 will ensure that your box will arrive at your door, regardless of weight (approx. weight of each box is 4-5 lbs.)

 

Q: How does payment work?

A: We accept all major credit cards: Visa, MasterCard, American Express, and Discover. Your payment will be charged as soon as your order is placed, where you will receive a confirmation email from Neff X Rogue One: A Star Wars Story Box.

 

Q: What if I receive broken or damaged product(s) in my box?

A: Though there are no returns, if you receive an item that is broken or damaged, please contact support@neffbox.com and we’ll do our best to reconcile the issue.

 

Q: Is the Rogue One: A Star Wars Story Box safe to order?

A: Yes! We use industry best practices when it comes to protecting your privacy and ensuring all transactions are secure.

 

Q: How is your box different from other box services?

A: The Rogue One: A Star Wars Story Box is an official, unique, one-time collection of Rogue One goods that you won’t be able to find online anywhere else.

 

Q: Why is my T-Shirt size not available?

A: The Neff X Rogue One: A Star Wars Story Box is a VERY limited edition box with VERY low quantities available. Once the box with the available amount of t-shirt sizes is sold out, they will never be available again for purchase.

 

Q: Who can I contact with more questions or concerns?

A: If your question wasn’t answered in the FAQ above, please feel free to contact support@neffbox.com and someone will get back to you within 24 hours.